Question List

  • 1.What is RightBest? 
  • 2.What does RightBest offer? 
  • 3.How do l contact you? 
  • 4.What are your working hours? 
  • 5.How do l send an inquiry? 
  • 6.What about product pricing and specifications? 
  • 7.What kind of quotes do you give? 
  • 8.What about free samples policy?
  • 9.What is a minimum order amount? 
  • 10.How do l pay? 
  • 11.Which transportation method could l select? 
  • 12.How do you keep my contact information secure? 
  • 13.Can l become an exclusive distributor of RightBest products in my area? 
  • 14.Can you supply OEM products under my brand?


Q - 1.What is RightBest

A - RightBest Home Medical Equipment Co.,Ltd is a leading Chinese manufacturer and exporter of Chinese Cupping Products, including Cupping Therapy,Guasha Tools,Beauty,Educational Model,Acupuncture and Massage Our Famous Brand Chinese Cupping Products HACI Magnetic Acupressure Suction Cup , Kangzhu Vacuum Cupping Set 

Q - 2.What does RightBest offer

A - We offer the whole range of best quality products,with fast and on time delivery at competitive prices.You don’t have to searching for best quality/price of Chinese Cupping Products elsewhere.You can find them all here.


Q - 3.How do l contact you

A - Our customer service team is always ready to deal with your problems and issues.We speak Chinese&English langusges.Don’t hesitate us by phone,Fax or E-mail: 


Q - 4.What are your working hours

A - Monday-Friday,9:00-18:00(Beijing time.GMT+08:00)


Q - 5.How do l send an inquiry

A - The most effcient way is to forward your inquiry to our e-mail address.For convenience,you can also leave the message in the Product catalog section of our website next to the product you are interested in.Please,input your name,country,e-mail,phone,product speciflcations and desired quantity,A designated manager will get back to you within 24 hours.


Q - 6.What about product pricing and specifications

A - Prices and specifications are subject to change without notice.RightBest reserves the right to correct any typographical errors. The flnal prices and specifications are reflected in the PI (proforma invoice),which is issued in response to your purchase order.


Q - 7.What kind of quotes do you give

A - We quote USD prices FOB Shanghai. The freight is calculated separately based on transportation means, size and weight of shipment.


Q - 8.What about free samples policy

A - The sample will be charged reasonably. When you place an order, we will deduct sample costs from the purchase order.


Q - 9.What is a minimum order amount

A - A regular (not sample) order should be at least USD3,000. However,a sample order has no such limitation. A MOQ(minimum order quantity) may also be applicable (depending on product type).


Q - 10.How do l pay

A - Normally we accept 100% T/T in advance payment. In some cases, we accept 50% down payment at the time of order and 50% before shipment, or provide credit to the most valued and reliable customers. We also accept PayPal & Westunion payments.


Q -11.Which transportation method could i select

A - By express, by air, by train, or by sea. You appoint a forwarder, or we choose the best one for you.


Q - 12.How do you keep my contact information secure

A - We take our customers' information seriously and keep it confidential. We never share this information with any third party.


Q - 13.Can I become an exclusive distributor of RightBest products in my area

A - Yes, it is possible if we don't already have a representative in your country(region). The best start is to prove your good intentions with several regular orders over a period of time.


Q - 14.Can you supply OEM products under my brand

A - We could provide you OEM products under you brand,but it depend on order quantity.